Refunds & returns

1.Item(s) may be returned within 7 days of the delivery date for a full refund. Items must be returned in new unused, undamaged condition, with their boxes, inserts and all packing materials to be accepted. Item(s) returned without original packing will only be accepted subject to a repacking fee. Used, assembled or damaged items will not be accepted.


ATTN: Please inspect all items and make sure they are to your liking before discarding packing material. As new packing material is subject to a fee based on the volume of the item.

2.To request a return please email ua at: support@yatai.ae and include:

• Your order number;
• Name of item(s), item number(s), and quantity of items you are returning;
• Customer Service will respond to you with return instructions within 24 hours.

For Returns received within 3 days and in their original condition, refunds will be processed to your original form of payment,And refunds will only be made to the original form of payment.