Private Polices

YATAI top priority is your privacy protection when dealing with us. To safeguard your trust, we have a policy that recognizes the importance of protecting your personal information; explaining what personal information constitutes, how we use the information, who has access to your data, and what are your rights regarding your personal information.

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YATAI collects personal information in several ways when you place an order or make an account with https://yatai.ae. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address (es) for the purpose of order process. Saved card details will never be shared with third parties and will only be used to process your order, using our Payment Service provider's systems. We may also obtain information as a result of authentication or identity checks which may contain your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

YATAI may use your personal data for the following purposes:

2.1)To create your personal account https://www.yatai.ae (e.g. your name and email address.
2.2)To process your orders (e.g. your name, address, date of birth and bank details).
2.3)To be able to send text message notifications of delivery status (e.g. your mobile phone number).
2.4)To be able to send you marketing offers such as newsletters and our catalogue(e.g. your email address, wish lists, your name and your postal address).
2.5)To be able to contact you in the event of any problem with the delivery of your items (e.g. telephone number, address).
2.6)To enable us to answer your queries and to inform you of new or changed services (e.g. your email address).
2.7)To notify the winners in promotions (e.g. your email address, name, home address and telephone number).
Managing your account by carrying out credit checks (e.g. name, address, date of birth).
2.9)To be able to analyze your personal data to provide you with relevant marketing offers and information (e.g. name, buying habits).
2.10)To be able to validate that you are of legal age for shopping online (e.g. date of birth).

3.1)We email our users who subscribe to our services on a regular basis. For example, we may use your email address to confirm your request, to send you notice of payments, information about changes to our products and services, and notices and other disclosures as required by law.

3.2)Generally, users cannot opt-out of these communications, but they will be primarily informational in nature rather than promotional. However, we provide you the opportunity to exercise an opt-out choice if you do not want to receive other types of communication from us, such as emails or updates from us regarding new services and products offered on the websites.

3.3)The opt-out choice may be exercised by ticking or un-ticking the appropriate box if such checkbox is available at the points where personal data is collected or by contacting our customer care center at support@yatai.ae or +971 4342 8544